Frequently asked questions

Please, take a minute to see if your question is answered in the FAQ of the device you are having trouble with. If you can't find an answer to your question, please contact us at for technical matters, or use our contact form for sales related inquires.

Getting started

How do I start using my Boat Monitor?

On your phone or tablet, install the application "Sentinel - your boat, online" which you may download from the App or Play Store (for Android or iOS respectively). Use the app to create an account (or login). Scan the QR code on the front side of the device. Follow the on-screen instructions to complete the activation process and enter information about your boat.

Is the subscription mandatory to start using my Boat Monitor?

Yes. A subscription is required to use your Boat Monitor.

Where do I download the Sentinel app?

If you have an Apple device, click here. If you have and Android device, click here. We also have a web app at

How can I connect the app with the device?

Use the smartphone or tablet to scan the QR code on the Boat Monitor, and follow the instruction on screen. The process should only take you a moment.

Is there customer support available in case I’ll have any add additional questions?

Of course. To access support it is best that you use the "Report Issue" button in the app. Alternatively, you can write as on